Goodhope Hardware Co., Ltd.
Service
FAQ
Q
What is the minimum order quantity (MOQ)?
A
MOQ for standard products is 50 sets; customized products are negotiated based on process complexity, and sample orders can be applied for special cases.
Q
Do you provide product certification?
A
We support international certifications such as CE, FDA, and SGS. Fees are negotiable based on certification type.
Q
What is the customization lead time?
A
Regular customization takes 15-20 days; complex processes (e.g., laser engraving, special coating) require 25-30 days.
Q
What are the payment terms?
A
T/T (30% deposit, 70% against B/L copy). OA payment terms available for long-term customers.
Q
What is the after-sales policy?
A
1-year warranty provided. Free replacement parts for non-human damage, technical support responds within 24 hours.
Fax:+86-750-8218327
Add: Zhulang Industrial Zone, Taoyuan Town, Heshan City, Guangdong, China